Zoom Phone is a single, unified platform for video, voice, chat, and collaboration — streamlining the way teams communicate and work together. As a modern cloud phone system, it brings all the reliability of traditional PBX features while empowering employees to connect and interact in smarter, more flexible ways that keep businesses moving forward.
Centralized Management
Zoom Phone makes it easy to provision and manage users through a single, intuitive administration portal — giving businesses full visibility and intelligent monitoring of all communications from one centralized place.
Secure and Reliable
Built on a globally distributed cloud platform, Zoom Phone delivers secure HD audio with enterprise-class reliability and consistent quality of service — keeping business communications clear, protected, and always available.
All-in-One Communication, Built for the Way You Work
Zoom Phone brings together everything a modern business needs to stay connected — voice, video, chat, and more — all within a single, seamless platform designed for today’s hybrid and remote teams.
Stay Connected No Matter Where You Are
Make and receive calls on any compatible device, from anywhere — making Zoom Phone the ideal communication solution for today’s hybrid and remote work environment.
Everything You Need in One Place
No more jumping between apps. Zoom Phone, Meetings, and Zoom Chat work together seamlessly within Zoom Workplace, keeping all communication and collaboration unified in a single, streamlined platform.
Real-Time Communication at the Push of a Button
Instantly connect with a teammate or an entire group with a single press — no dialing, no delays, just immediate communication when it matters most.
Effortless Digital Faxing
Send and receive faxes using a Zoom Phone number anytime, anywhere — no extra hardware required.
Built-In AI That Works as Hard as You Do
Zoom Phone comes with powerful AI capabilities built right in — automatically handling summaries, voicemails, and real-time assistance so teams can stay focused on the conversations that matter most, without the busywork.
AI-Powered Call Summaries
Automatically capture key points and action items from every call — no note-taking needed, so teams can stay focused on the conversation.
Smarter Voicemail Prioritization
Zoom AI Companion automatically highlights the most important voicemails, helping teams focus on what needs attention first without sifting through every message.
From Voicemails to Action Items
Instantly Skip the playback — Zoom AI automatically extracts key details and to-dos directly from voicemail transcripts, turning messages into actionable tasks in seconds.
Real-Time AI Assistance During Calls
Get instant answers to questions mid-call without breaking the conversation — Zoom AI works quietly in the background, keeping teams informed and focused without any interruptions.
Instant SMS Thread Summaries
No more endless scrolling — Zoom AI condenses team SMS threads into concise summaries, quickly highlighting everything that was missed so teams can stay up to date in seconds.
Powerful Tools for Sales and Customer Experience
Zoom Phone equips sales and customer experience teams with the intelligence and automation they need to close more deals, connect with more leads, and deliver a seamless customer journey — all from one unified platform.
Supercharge Outbound Sales Productivity
Zoom Auto Dialer helps sales teams connect with more leads in less time — streamlining outreach, maximizing efficiency, and minimizing wait time for a faster and more productive sales process.
Close More Deals Faster with AI
Zoom Revenue Accelerator (ZRA) helps sales teams work smarter and win more. Powered by conversation intelligence and real-time coaching, it drives higher sales productivity and equips high-performance teams with the insights they need to close deals faster.
Smooth Customer Journey with Zoom Contact Center
Easily transfer calls from frontline employees to Zoom Contact Center, ensuring a seamless and uninterrupted customer experience from start to finish.
Learn more about Zoom Contact Center >
Get Customers to the Right Person, Fast
With shared lines, call queues, and Team SMS, Zoom Phone intelligently routes calls to the right team member instantly — reducing wait times and ensuring customers get the answers they need without delay.
IT Management Made Simple and Scalable
Zoom Phone gives IT teams complete control over devices, users, numbers, and security — all from one centralized platform designed to reduce complexity and keep business communications running smoothly at any scale.
Flexible Device Options for Every Team
Zoom Phone works with a wide range of hardware from leading device partners, or employees can simply use their own devices — giving businesses the flexibility to choose what works best for their team.
Simplified User and Number Management
Assign phone numbers, set calling permissions, and update policies all from one place — no admin headaches, just straightforward and efficient management.
Real-Time Queue Insights at a Glance
With Zoom Phone Power Pack, monitor live queue data and make instant staffing adjustments on the fly — keeping operations running smoothly and efficiently at all times.
Your Numbers, Your Carrier, Your Way
Zoom Phone offers global PSTN coverage across 49+ countries, with the added flexibility to bring your own carrier (BYOC) — making it easy to keep existing numbers and carrier relationships without disruption.
Built for Reliability, Security, and Resilience
Zoom Phone delivers 99.999% uptime backed by built-in security controls, E911 support, and failover options through Zoom Phone Local Survivability — ensuring business communications stay protected, compliant, and uninterrupted no matter what.
Integrations That Connect Your Entire Workflow
Zoom Phone works seamlessly with the tools and platforms your team already relies on — from CRM systems to contact centers and beyond — eliminating silos and keeping everything connected in one cohesive communication ecosystem.
Seamless Integration with Your Favorite Work Apps
Zoom Phone connects effortlessly with leading business tools including Salesforce, HubSpot, and other compatible applications — keeping workflows streamlined and teams productive without switching between platforms.
Works Directly Within Microsoft Teams
Make calls and access Zoom AI Companion capabilities without ever leaving Microsoft Teams — keeping communication seamless within the tools teams already use every day.
Powerful Contact Center Integration
Enable smart call routing and agent support to resolve customer issues faster and deliver a higher quality of service — all seamlessly integrated within Zoom Phone.
Extend Capabilities with Zoom Phone APIs
Build Zoom Phone capabilities directly into custom applications, transforming the way businesses communicate and unlocking endless possibilities for a truly tailored communications experience.
See How Teams Stay Connected with Zoom Phone
From small businesses to large enterprises, Zoom Phone keeps teams communicating seamlessly — no matter the size, location, or industry.
IT Admins: From onboarding new employees to managing peak call volumes, Zoom Phone gives IT teams everything they need to stay in control — without the complexity or the stress.
Sales Teams: Make every call count with Zoom Phone. Simplify follow-ups, automatically log activity, and surface key insights — all from one centralized platform designed to keep sales teams focused and productive.
Retail: Zoom Phone keeps retail teams coordinated, enables seamless device sharing, and ensures customer needs are addressed quickly — so every shift runs smoothly and efficiently.
Manufacturing Teams: Zoom Phone reduces delays, streamlines shift coordination, and supports safer operations — making it easy to stay connected across shifts, departments, and even the noisiest work environments without disruption.
Built for Healthcare Teams: Zoom Phone handles call routing, fax management, and fast inter-department communication — freeing care teams to focus on what matters most: their patients.
Built for Customer Experience: Zoom Phone empowers support teams to answer calls faster, collaborate on complex issues, and stay on top of follow-ups — ensuring every customer gets the help they need, when they need it.
24/7 AI Receptionist, Always On
Set up a virtual AI receptionist that greets callers, answers questions, books appointments, and automatically routes calls to the right team — around the clock, without any manual intervention.
Stop juggling multiple communication tools and start working smarter. With Zoom Phone, everything your team needs is in one place, ready to scale with your business. Contact us today and find the right Zoom Phone plan for your team.
